Hello
Most businesses don't realize how much is slipping.
A missed follow up. A workflow no one owns. A process that only works because one person remembers all the steps. Businesses are full of moving parts, and when no one is actively managing them, things fall apart. I've seen it happen more times than I can count.
That's exactly why I built Drift & Compass Consulting.
Transform Your Business Strategy Today
ORIGIN & EXPERTISE
I've spent over 25 years managing multi-site operations, retail leadership, and money management, building a foundation that spans everything from casino operations to enterprise data governance and scalable growth strategy. That includes hands on oversight of a $278M+ portfolio spanning 1,400+ locations, as well as direct experience managing retail teams, budgets, and financial operations in fast-paced, high-stakes environments. I know how retention actually gets built, not just measured. I know what makes a process fail quietly long before it fails visibly.
I design and deploy custom CRM architecture, automation workflows, and territory optimization systems that hold up under real volume, not just in theory. And with a Google AI Professional Certification, I don't just recommend modern tools, I know how to implement them responsibly and effectively.
As Drift & Compass Consulting grows, I bring in trusted subcontractors and specialists to extend capacity on larger engagements, always managed directly by me so every project keeps the same level of oversight, quality, and accountability you'd expect from working with me one on one.
Drift & Compass Consulting is where all of that experience goes to work for you.